On-Boarding Process

Email us and set up a meet time to go over prevailing challenges in your restaurant. We'll go more in depth about who we are and what we do. It important to us that we assess if we are a good fit for your restaurant

We will set a meeting and we will go over areas of opportunity in your restaurant. The areas will include processes, systems, training, culture, and more. We'll give you training material demo's, some handouts, and what a schedule will look like.

In line with the idea of 'Fostering a Culture of Continuous Education'. After we are no longer in your restaurant working beside you we will continuously work with you by providing audits on the FOH and BOH operations quarterly, update training material as needed, and be available for consultation meetings when problems arise.

My team and I will then go in and assess your FOH and BOH operations, systems, and processes. We will gather information and turn it into a 'Operational Analysis' that we then present to your team.

In-house training will consist of creating training materials for positions from busser to managers for FOH and BOH both. We will work beside you in your day-to-day operations ensuring that the training material, processes, and systems are being used. This is something that we do for a 3-12 month period (depending on what your restaurant needs).

For the training material we license it out so that each employee has their own log in that tracks their progress. This includes practice tests, flashcards, classrooms, etc.  Management we will have a different login for you to use so that you can track the trainee's progress to always keep tabs on them and communicate between managers on the trainee's progress!